The scenario - I found myself wanting to hike - but my old quilts were on there last legs. I contacted Deb via email, and in less than a day not only did I have a response and a quote back - but also an apology for taking too long. Deb takes her customer service seriously.
Fast forward a week (It took Australia post longer to deliver it, than it did for Deb to make it) - I had my nice new quilt, it is fantastic, the build quality is great, and it is very warm. My wife loves it too - and she has very high standards. For anyone on the fence, get in contact with Deb - she is great, and will look after you. I know I wont be going any where else for my quilts in the future - the only problem for Deb is this one is made so well I probably wont need another one for a while :-)